- Shipping & Returns
Shipping & Returns
To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
We offer 30 day exchange for DOA and store credit for unopened items in new condition. Cameras and DVRs carry a 1 year limited warranty against defects in materials and workmanship. Accessories (cables, adapters, tools, connectors) 30 days against defects. Warranty does not cover misuse, alteration, faulty installation, product abuse. Non-defective items subject to 30% restocking fee.
USA shipping is Free on most products. Currently we do not ship worldwide due to customs delays, and electrical system compatibility.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.