*Customer Terms Warranty Information* DVRs and Cameras carry one year limited warranty against defects in materials and workmanship, unless otherwise noted on the product details.
If a product is determined defective under the terms of warranty, we will replace or repair, to a model of equal or greater value, or offer merchandise credit, at our option. Warranty does not cover instances of product misuse, accident, alteration, customer abuse, acts of nature or return shipping cost. Accessories other than cameras or DVRs (power supplies, cables, baluns, tools or any item other than cameras or DVRs) carry a 30 day warranty against defects in materials and workmanship, and we offer defective product exchange, original packaging required within 30 days of accessory purchase. Returns accepted with RMA request, and RMA number only. RMA return shipping cost on goods tested non-defective under terms of warranty will by the responsibility of the buyer. RMA requests and instructions issued by email only. For details contact firstname.lastname@example.org with the date of sale, Invoice or item number, item part number(s), and description of possible product defect.
User agreement: By purchasing any product on this website, buyer agrees to be of legal age to purchase, use and operate any product purchased through this website and to use any and all products in a legal and lawful manor, and to use and install according to all local, state and federal regulations. Do not use or operate any product purchased through this website if the use is restricted or prohibited by law or regulation. CCTV products are not intended to be disassembled or altered in any way. CCTV products are not child toys, and should be handled professionally according to low and high voltage industry standards and all laws which may regulate and restrict electronic and surveillance use. VCSDVR, Inc. or it's affiliates) will not be held liable for consequential damages, use or misuse of goods sold, including but not limited to disassembly of goods, improper use or contact with internal components,and improper legal use of goods purchased and/or connected to goods purchased, or connected to goods purchased elsewhere. User agrees goods sold are intended for legal use, legal installation, and shall not be used in any illegal manor. User agrees product liability is limited to our terms of warranty and additional claims limited to the original manufacturer, foreign or domestic, and agrees to install products according all local, State and Federal laws, bylaws and electrical codes, decency and common sense. User agrees to use goods for legal use, and install goods according to National Electric NEC and local building codes and agrees therein to legal use, electrical codes and legal accepted usage. User agrees to hold VIDEO CAMERA SECURITY (aka: seller) not liable for improper use, disassembly, alteration, or any non-goods service related damages and agrees to release VIDEO CAMERA SECURITY (aka: seller) from any promises or claims directly related to defects in goods sold, or the merchantability therein; except in the actual cost of goods purchased if determined to be defective under terms of warranty during standard warranty period, and agrees to proper product use terms herein.While we make every effort to retain quality standards, all design and specifications are subject to change without prior notice. All trademarks are the property of their respective owners, and are used herein only for electronic component identification purposes.